Archive for the 'Reviews and Guest comments' Category

Great Stay & Pet Friendly

Monday, October 22nd, 2007

Our stay at the Newport was great because of the excellent accommodations and Michelle Theodule!  She is an outstanding manager that takes pride in her hotel and makes all her guests feel comfortable and well taken care of.  We will definitely return as we have for the past 5 years!  Thank you for allowing small pets!  Our Maltese ezpecially appreciates your hospitality.

HH2KU

Didn’t want to go home!

Monday, October 22nd, 2007

Dear Viviana,

On behalf of our Group, I would like to thank you very much for all your help during the past five months in planning our visit to your hotel/resort.  All of our group thoroughly enjoyed staying there, and many said to me that the didn’t want to go home!  Some of them have since said that it was the best trip that we have organised.

Please thank your staff who helped make sure our trip was a success.  Special thanks to Carlos and his transport team who were so helpful to all of us.  We appreciate all that you have done for us, and we wish you all the very best, and hope that we will meet up again some time.

Yours very sincerely,

Air Canada Pionairs - UK

Guest Review: “Great for Groups!”

Tuesday, October 9th, 2007

“I was the planner for a group of 346 football fans that recently spent the weekend at [Newport Beachside Hotel & Resort]. We contracted for 160+ rooms and also had a banquet in the Atlantis Ballroom. With a group this size you always have a few problems with arrival and departure dates, type of room, etc. The hotel staff demonstrated excellent customer service in immediately resolved any problems that came up during check in and with room assignments. In addition, the banquet staff was great to work with. The Atlantis Ballroom and adjoining reception area were nicely laid out and the dinner was good.

I commend Barry Harris and his staff for going the extra mile in planning for our group by decorating the lobby and having some of the service staff wear shirts that “welcomed” our group.

Great job, we will return to [Newport Beachside].”

Florida Marlins Praise Event Held at The Newport

Friday, October 5th, 2007

From Michael Hill, Vice President and Assistant General Manager of the Florida Marlins:

“Everyone was very happy with Monday’s event. From start to finish, you and
your staff were outstanding. The combination of your excellent service and
delicious food made for a great night.
Thanks again for everything.”

To learn more about Newport Beachside Resort’s special event and catering services, please see NewportBeachsideResort.com or contact salesandcatering@newportbeachside.com.

Accolades from Newport’s Guests

Thursday, September 6th, 2007

“Outstanding service, we will be back, thank you so much for an enjoyable vacation.” ~ Ron,  July 2007.

“Mathew Sims went the extra mile for us. Rich, Front desk supervisor was also very courteous and helpful. I definitively will return if prices don’t go up after the remodeling is completed. “  ~ Ada,  July 2007


16701 Collins Avenue, Miami Beach, Florida 33160 | Phone 305.949.1300 | Toll Free 1.866.323.7931