Dear Viviana,

On behalf of our Group, I would like to thank you very much for all your help during the past five months in planning our visit to your hotel/resort.  All of our group thoroughly enjoyed staying there, and many said to me that the didn’t want to go home!  Some of them have since said that it was the best trip that we have organised.

Please thank your staff who helped make sure our trip was a success.  Special thanks to Carlos and his transport team who were so helpful to all of us.  We appreciate all that you have done for us, and we wish you all the very best, and hope that we will meet up again some time.

Yours very sincerely,

Air Canada Pionairs - UK